Frequently Asked Questions

Welcome to Basicxx.com, your online destination for fashion in the Middle East. We offer an ever expanding selection of the most desirable brands at attractive prices, all delivered for free directly to your doorstep. With a risk-free 14 day returns policy and a commitment to customer service, Basicxx is the safest and most secure way to shop online.

Enjoy your fashion delivered! Exclusively by Basicxx.

Frequently Asked Questions


What is Basicxx credit? How does it work?+
You can think of the Basicxx credit as balance you can spend on future purchases on Basicxx. Anytime you return something on COD, we will add the price you paid in your Basicxx credit. You can use it to purchase anything you like on Basicxx.
What if I forgot my password?+
It is super easy to reset your password! Go to "My Account" on Basicxx.com and click on “Forgot your password?”. Type your email address and then click “Submit”. A password reset link will be sent to your email
How can I place an order at Basicxx?+
  • Visit us on Basicxx.com and select the items you like by clicking on the item, selecting your preferred size and quantity and finally clicking on “Add to cart”
  • Choose between “Continue Shopping” if you would like to add more items or “Proceed to secure checkout” if you are done shopping.
  • If you are a new customer, register here with your contact details. Otherwise, click on "Log in", and fill your details.
  • Choose your shipping address then “Go to payment”.
  • Choose your desired payment method and click on “Buy Now”. Stay relaxed, we will take care of the rest!
How do I register?+
  • Click on “My Account” link at the top right of the page.
  • Please complete all fields marked with * accurately
  • Click on save.
  • Congratulations! You now have an account and are ready to start shopping!
Why login and what does it mean?+

It is very important for you to have an account and login in order to have full access at Basicxx. For convenience and security reasons, we need to know your account details in order to allow you to shop with us. If you still do not have an account, please do register here